Mount Airy Ace Hardware is a trusted name in the hardware and home improvement industry. With a commitment to providing top-quality products, expert advice, and exceptional customer service, Mount Airy Ace Hardware has earned a loyal customer base in the community. From paint and power tools to gardening supplies and home repair essentials, the store offers a wide range of products to meet the needs of DIY enthusiasts and professional contractors alike. The knowledgeable staff at Mount Airy Ace Hardware is always on hand to assist customers with their projects, offering valuable guidance and expertise. Whether it's a simple home repair or a large-scale renovation, customers can rely on Mount Airy Ace Hardware to provide the tools and supplies they need to get the job done right.
Reviews
Not the cheapest place around, but it's where I go every time I have a project that I need advice on. Friendly staff who actually knows their products and and happy to help. Gary in particular has been great to work with on a couple different projects.
Wasted multiple trips trying to get a new car key from this store. Some of the employees, mainly in the back room, are very unprofessional (ignoring waiting customers while socializing). Only one person handles replacement keys and he was extremely hard to connect with (countless times spent on hold, other employees not knowing where he was, saying he was busy when he really wasn't there, saying he would call back yet never getting a call back). After multiple failed attempts at having a key cut, I'm forced to go to the dealer for a replacement after all. Would not recommend this service from Ace or this location in particular.
Helpful staff. Good selection. Just a little pricier than most places
Al the years I shopped at HD and I just found this ACE. A perfect shopping experience after I struck out at HD. This is now my home store.
We went here for some bolts we needed. I wanted to support a small business, so we can here. It was our first time, and we didn't know we needed to put the price on the bags. Donna checked us out, I felt she was rude and condicending when she told us we did it wrong. We would have gladly gone back and gotten the prices if she had told us where they were (under the lids... we didn't see them the first time). But she just leaned all over the counter and apologized to the associate for having to get the prices. We went and did it ourselves and then checked out with Pat, who was delightful and sweet.
Overall, they had what we needed, and we are happy with the store, they had more of a selection for bolts then we thought they would.
The employees are amazing. It is easy to find someone to help if you have questions. The store is well-stocked. Randy the paint dude is a huge help. The cashiers are very friendly.
Customer service here is always top notch. Randy, who always mixes my paint goes far above and beyond to make sure I am a satisfied customer. Definitely worth going here over your big box store, support your local town!
Well stocked hardware store, filled with one of a kind items. It's good to know there's a place to go for just one screw if that's what you need to finish a project. Helpful staff.
Not the cheapest place around, but it's where I go every time I have a project that I need advice on. Friendly staff who actually knows their products and and happy to help. Gary in particular has been great to work with on a couple different projects.
Wasted multiple trips trying to get a new car key from this store. Some of the employees, mainly in the back room, are very unprofessional (ignoring waiting customers while socializing). Only one person handles replacement keys and he was extremely hard to connect with (countless times spent on hold, other employees not knowing where he was, saying he was busy when he really wasn't there, saying he would call back yet never getting a call back). After multiple failed attempts at having a key cut, I'm forced to go to the dealer for a replacement after all. Would not recommend this service from Ace or this location in particular.
Location
1312 S Main St #7, Mt Airy, MD 21771, United States
Hours
-
Updating...
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